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F.A.Q.
Frequently asked questions
| Tunnel |
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The Westerschelde Tunnel is a category 1 tunnel. What does that mean?
The tunnel is intended for use by all passenger and goods vehicles (except for the bulk transport of LPG, radioactive materials and explosives).
Are cyclists allowed to pass through the tunnel?
No, slow traffic (such as bicycles, mopeds and tractors) is not allowed in the tunnel. Safety was given top priority in the construction of the tunnel, making the Westerschelde Tunnel one of the safest in Europe. The tunnel consists of two parallel tunnels, each with two lanes. This means there is no oncoming traffic, which rules out any chance of a head-on collision. Just once every two weeks only one tunnel tube will be available for use over Friday night while routine maintenance is carried out. A great deal of care goes into fire prevention. Transverse connections every 250 metres guarantee a safe evacuation route in case of an emergency. In addition, there are brightly-lit emergency assistance posts every 50 metres, equipped with a dry powder fire extinguisher, a fire hose and an intercom for direct contact with the tunnel guard. He uses modern equipment such as cameras, detection devices, traffic signals and the emergency aid posts to exercise permanent surveillance of the tunnel. All vehicles that can and are allowed to drive at 80 kph (50 mph) may use the Westerschelde Tunnel. In practice, this means that any vehicle may use the tunnel, except for slow-moving traffic (e.g. tractors, mopeds, cyclists and pedestrians). The Westerschelde Tunnel, 6.6 km in length, connects the towns of Terneuzen, in Dutch Flanders (Zeeuws Vlaanderen), and Goes in South Beveland. A detection system has been installed before the tunnel entrance that prevents vehicles that are too tall from entering and diverts them via separate service roads. The tunnel guard watches over the tunnel 24 hours per day. He is assisted in this continuous surveillance by a well-equipped control room. |
| Toll plaza |
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How to pay at the tunnel?
Customers can pay in four ways:
At 250 metres before the tollgates, special information boards tell you where to go to pay by T-Tag, credit card, Chipknip or cash.
Which payment method is quickest?
The T-Tag subscription is the quickest way to get you through each of the six tollgates. Two gates are equipped to take payment by credit card or Chipknip. Up to three gates can take payment in cash.
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| t-tag |
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How to apply for a t-tag?
By telephone, e-mail, fax or post. Yes. For example, if you ordered a T-Tag for Category 1, you can also use it for other categories, so you can install it in any vehicle you like. This is possible because your vehicle is measured and categorized each time you pass through the tunnel. The T-Tags are the same for each category; only the fee charged per category is different.There are also differences in the initial direct debit amount and the top-up threshold. A T-Tag gets you a huge discount (about 20%) every time you drive through the tunnel. The convenient T-Tag also allows you to pay the toll even when you have no cash on you; your account is topped up automatically whenever necessary. In addition, if you have up to three tags you can opt to receive a quarterly usage summary. If you have 3 or more, you will be sent (if you so wish) a usage summary every month. Furthermore, all subscribers can view an up-to-date summary of their usage at any time via this website. The T-Tag is free of charge. We just ask for an initial deposit of 10 euros per t-tag. Besides, your bank or giro account is automatically debited . 60 Euros per t-tag for Categories 1 and 2, 200 euros per t-tag for Categories 3 and 4 - to provide you with a credit surplus on your tunnel account. When this credit has almost been used up, your account will be automatically replenished with another 60 or 200 euros by direct debit from your bank or giro account. |
| Fees |
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What are the fees
The fee depends on the category of vehicle passing through the tunnel. A t
Category 1: vehicles d6 metres in length and d2.50 metres in height. Category 2: vehicles > 6 metres in length and d2.50 metres in height. Category 3: vehicles d12 metres in length and > 2.50 metres in height. Category 4: vehicles > 12 metres in length > 2.50 metres in height. The following charges (in euros) apply (with / without T-Tag): Category 1: 4.70 / 3.70 Category 2: 7.00 / 5.50 Category 3: 17.20 / 13.40 Category 4: 23.50 / 18.50 All charges include 19% VAT. |
| Safety |
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The Westerschelde Tunnel is a category 1 tunnel. What does that mean?
The tunnel is intended for use by all passenger and goods vehicles (except for the bulk transport of LPG, radioactive materials and explosives).
Is the tunnel really safe?
Safety was given top priority in the construction of the tunnel, making the Westerschelde Tunnel one of the safest in Europe. The tunnel consists of two parallel tunnels, each with two lanes. This means there is no oncoming traffic, which rules out any chance of a head-on collision. Just once every two weeks only one tunnel tube will be available for use over Friday night while routine maintenance is carried out. A great deal of care goes into fire prevention. Transverse connections every 250 metres guarantee a safe evacuation route in case of an emergency. In addition, there are brightly-lit emergency assistance posts every 50 metres, equipped with a dry powder fire extinguisher, a fire hose and an intercom for direct contact with the tunnel guard. He uses modern equipment such as cameras, detection devices, traffic signals and the emergency aid posts to exercise permanent surveillance of the tunnel. A detection system has been installed before the tunnel entrance that prevents vehicles that are too tall from entering and diverts them via separate service roads. The tunnel guard watches over the tunnel 24 hours per day. He is assisted in this continuous surveillance by a well-equipped control room. |


